911 Website Repair

Joomlacache was recently recognized as one of the Best Web Tool 2012 by WebHostingSearch.com.

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In the beginning, when we were new and optimistic, we bid on everything. Well, over time we have learned not to do that. We now do proper quotes and feasibility studies. Admittedly we got ourselves into a lot of trouble. We ended up with projects that were actually impossible to do. This resulted in not only unhappy programmers and staff, but very unhappy customers.

We did everything we could, we even hired other programmer on our own funds, tried work arounds, and compromises, and in some cases this all worked. We did not charge for the time over runs because they were really our fault. But for a few projects. there was nothing we or anyone in the world could do. The impossible could not be changed by begging, pleading, yelling, screaming, threats and intimidation. No matter the expertize, impossible remained impossible. So, who ever said that you can do anything with php and mysql, well, they were wrong.

We have one of two of those customers still with us today The were never additionally charged for month after month of efforts. We do not like to fail, and we certainly do not quit. The result of all of this is we are much better today, not just the skill levels and experience of our programming staff, but the ability to quote and estimate the projects. Feasibility is key. So, as part of setting our expectations with you, we tell you right up front, that we will have successes and failures, good days and bad days, triumphs and disappointments. But we will do everything we can to complete your project.

It seems that every customer that calls before the purchase of our time tells us the same story. My project was never finished, the programmer over promised, the programmer did not have the skill sets, the company took all my money and gave me nothing. And now they do not answer the phone or reply to emails. I have heard this same story over and over.

The issue was feasibility. The tasks were too complicated and could not be done. It seems like in this freelancer world where everyone is desperate to get the gig, and not let any job slip past them, that the programmers and companies promise the impossible.

So, lets set our expectations, we are not perfect, but we never quit, and unfortunately we cannot change the impossible to possible.

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Thats how we work. I know we are different than other companies. With us, our customers are buying to to a programmer and they manage there own tasks and projects. Who knows better what you want than you yourself. The programmers will do the work as it is assigned, and then the customers review the work. You are your own project manager. Of course, this means that the customer is responsible for the outcome of their project. It upt o them to make sure the work is completes and done on time. This is whay the purchase is time based and not task based.

What happens in rare occasions is that a task is assigned that could take full time programming time. We will let you all know when that happens. The programmer will alert our staff and you will be notified. Sometimes things can take an hour, sometimes what seems easy can take many many hours. How would you know if your not a programmer?

So, your arrangement here is for time only, its up to you to manage your tasks and programmer. The customer also needs to check their work to make sure it meets their requirements. Make sure you check your tickets and work progress often, its all up to you.

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What Makes Our Website Repair Services Different

• We have been Joomla developers for 5 years
• We developer joomla components, modules and plug-ins and disttibute them on http://www.joomlacache.com
• We answer the phone and speak english 860-294-2444 10 to 4 EST M-F
• Wesupply backend programming services for web designers and website developers.
• We offer website maintenance plans for those that have finished with their initial devloper and need help so they can maintain their site themselves.
• We work with the do-it-yourself webmaster. need help for 1hr, just call us or purchase time. 
• ITS JUST LIKE WEBSITE INSURANCE -- we have seen it all, built it all, and can do just about anything, no matter how rediculous the need.
• You can even manage the programmer yourself through the ticket system.
• Start your own web design or web development service and use our staff WHITE LABLE as your own.
• Our programmers are available from any where in the world, not just connecticut
• We complete your project
• We always answer the phone, emails and support tickets
• We never quit or hide from you

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