PrestaShop eCommerce Website Repair

PrestaShop eCommerce Website Repair

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Expert PrestaShop eCommerce Website Repair

Has your PrestaShop eCommerce website been hacked? Do you see PrestaShop error messages or notice any broken functionality? Are your PrestaShop website pages loading too slowly or not at all?

We fix any type of PrestaShop websites, from simple setups to extremely complex configurations, functionalities, and integrations. Our highly-experienced, expert-level PrestaShop developers will identify the root cause of the issue, then repair, restore, and secure your website in a timely manner.

Extreme PrestaShop eCommerce Website Customizations

Whether you need a custom PrestaShop website template, 3rd-party API integrations, or complex PrestaShop website functionality, 911 Website Repair can handle it.

We do the customizations that other PrestaShop website developers say can’t be done. Need a custom PrestaShop module, component, or extension? No problem. Our PrestaShop development team will get it done for you.

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PrestaShop eCommerce Website Development

If you need a new PrestaShop eCommerce website for your business or organization, or if you’re looking to redesign your website because it’s out-of-date or not up to modern UI/UX and accessibility standards, then you’re in the right place.

Our PrestaShop development team designs and develops Google-compliant websites that not only look first-class, but provides top notch user experiences, and increases visitor conversions.

PrestaShop eCommerce Website Repair & Development Services

PrestaShop Website Security
PrestaShop Custom Theme Design
PrestaShop Site Speed Optimization
PrestaShop Theme Implementation & Development
PrestaShop Search Engine Optimization
PrestaShop Malware Removal
PSD to PrestaShop Theme
PrestaShop Customizations
PrestaShop Plugin Installation & Development
PrestaShop Installation
PrestaShop Website Backups
PrestaShop Custom Plugin Development
PrestaShop Settings Configurations
PrestaShop Website Migration
PrestaShop Website Maintenance

Hosting Gone Wrong - what do you mean I don't own my website or domain

 I've tried to write this over and over again in an effort to get my message across to everyone. In the end, no matter what I do, if your reading this now, you probably already have the problem. As we encounter this issue almost daily, I am compelled to speak up about it. Theoretically its not wrong, even ethically its not wrong, and from a business standpoint it makes a lot of sense. What am I talking about. HOSTING, for both your website and your domain.


Here is how the story begins.


A person wants a website and really knows very little about how things work. They hire a freelance developer, a friend, or maybe a small company. The hired person offers to help the unknowing person by purchasing the domain and the hosting for the customer, promising that managing said accounts is part of their service. The customer does not need to worry about a thing. For the developer, its another revenue stream and an up sell of price and services. So far, so good. Great idea.

Everything goes just fine until the freelance developer and the customer have a falling out or your site is hacked, down, or needs work and you can't contact them. The developer does not respond to emails or phone calls. You try contacting another developer. That new developer needs to have the logins and access to your website site. And then he tells you the bad news. He cant access anything, the logins don't work. You have no access to your domain or your hosting cpanel.

After some investigation it is discovered that the out of touch developer registered your domain in his own account and in his name with his credit card. You find you no longer have access, and that you don't own your name, the developer does.

So now your new developer needs access to your website and hosting account to work on your website. None of the logins work, or you had them, did not know the importance of them, and lost them. Again, you find the developer owns the hosting account and you have no access to your website so you cannot recover the needed credentials with out his help.

We run into this issue everyday. If your reading this and your not sure if you own your domain registration or hosting account, FIND OUT NOW.

We do have some solutions, but they are not pretty. If your using a content manage system like joomla, wordpress or drupal you may be in luck. Each has a backup program that works within the admin of the website itself. If we can generate that backup, we can get the site. But only if we can log into the website admin. If you don't know your admin login, FIND IT NOW!

Best case scenario: The developer agrees to give you your domain and logins. We transfer the domain into your own domain hosting account and move the site to a new hosting account, both properly setup in your name.

Second best scenario: If you can't get your domain name, but we can get the website backup, then we can install on a new domain with a new host in your own properly set up account.

Worse case scenario: the previous developer is not only non-respondent, but actually deletes your website. Even worse he does respond and holds the site and domain hostage for money. YES, we have seen extortion.  Even worse is the website is deleted. We have seen really awful situations.

REMEDY: Find out now where you domain and website is. Contact your developer and have it them moved into your accountants now. Move to a reliable compliant domain registrar and website hosting company. We like Hostgator. Make sure you have all the latest logins and use valid email Id's when setting up your account. Keep your credit card on file up to date.

And starting now, demand that you have backups of your website that you can download to your local computer. Do not rely on your host, your developer, or automation for website backups. Its simple and you can do it yourself. Do it now. We have been able to help customers with current backups the fastest. If you can log inot your website, we may be able to install and instruct you on backup usage now. DON'T WAIT!

If you have questions, call us at 860-294-2444







Why Choose 911 Website Repair?

Highly Experienced

Highly Experienced

We’ve fixed more than 25,000 websites since 1998 and are able to resolve all website errors.

Extreme Customizations

Extreme Customizations

We excel at completing complex integrations and adding non-standard functionality to websites.

Excellent Communication

Great Communication

Get responses in minutes rather than days during normal business hours. You’re never ignored.

Frequently Asked Questions

What website errors and issues do you fix?

We can fix and address almost all kinds of website issues like malware/malicious code/virus insertions, internal server errors, theme & plugin conflicts, SQL errors, database corruption, timeouts, DNS issues, browser incompatibilities, blank pages, and much more. If your website is not working properly, then we can diagnose the root cause of the issue and repair it. Chances are — we've seen the issue before!

How long will it take to fix my website?

Typically, we can fix a hacked website within 24-48 hours. However, there are cases where the issue is complex and requires more time to fix. Conversely, there are cases where sites can be restored within hours. After you get in touch with us, our development team will assess your website's problem and let you know the amount of time and the actions it will take to fix your site.

Can you restore my content and data?

In most cases, yes. And to be completely transparent, there are times where where website restoration is not possible (catastrophic server failure, lack of backups, etc.). If your site does need to be completely rebuilt, we will credit your initial payment to us toward the rebuild quote.

How can I ensure that my website never gets hacked again?

Unfortunately, no site on the Internet is un-hackable. However, we will let you know exactly what to do to secure your restored website and make it extremely difficult to hack — and faster to load!

What specific information do you need to get started?

At the bare minimum, we will need your website hosting credentials. This will allow us to access your server files and website's database. We may also need access to your domain name servers (DNS), which are usually with whatever domain name registrar, so have those credentials ready too.

How much does it cost to fix my website?

It varies. Pricing depends upon the depth and complexity of your website's issue. Our pricing is competitive, and in most cases lower than other website development companies and freelance web developers.

What types of website customizations can you do?

If you can imagine it, we can code it. Really...hit us with your best shot!

Start Your Project Now!

Call us or submit the quote form to tell us about your project and get a flat rate quote, 20 minutes of assessment time and our free "225 Google Tips That Every Site Owner Should Know".
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